Muebles Lacandona, with address at Av. San Vicente #1130, La Providencia, Tonalá, Jalisco, is responsible for collecting and processing your personal data in accordance with current legislation on privacy and protection of personal data.
I. Information collected
At Muebles Lacandona, we collect the following personal information from our users:
- Full name
- Phone number
- IP adress
- State of residence
II. Purpose of the treatment
The personal information collected has the main purpose of contacting users interested in our products and services, as well as providing them with information and advice to develop their furniture and decoration projects for restaurants.
III. Means of collection
Personal information is collected through our website through the use of a chatbot and contact forms. These mechanisms allow us to establish direct communication with the interested parties to attend to their queries and offer them our services.
IV. Cookies and Tracking Technologies
Muebles Lacandona does not use cookies or tracking technologies on its website.
V. Legal basis
The processing of personal information is carried out with the express consent of the users when providing their data through the contact forms or chatbot.
XI. Information storage and security
The personal data collected is stored securely in an internal data collection system at our company. We have implemented appropriate security measures to protect the confidentiality, integrity and availability of your personal data. In addition, our employees are bound by confidentiality agreements and are trained in the proper handling of personal information.
VII. information sharing
Muebles Lacandona does not share the personal information collected with third parties. Your data will be processed only by authorized personnel within our organization.
VIII. Holding time
The personal information collected will be kept for a period of 18 months, unless the user requests its removal from our database.
IX. ARCO Rights
Users have the right to access, rectify, cancel or oppose the processing of their personal data. They also have the right to revoke their consent at any time. To exercise these rights or request the removal of your personal data from our database, you can contact us through our customer service telephone numbers.
X. Changes to the privacy notice
We reserve the right to make changes or updates to this privacy notice at any time. Any modification will be published on our website.
If you have any questions or concerns about our privacy notice or the handling of your personal data, please do not hesitate to contact us.
Last updated: May 2023